Craft Dies by Sue Wilson - Configurations Collection - Trellis Edger (CED6412)
12.6 x 4.5cm
An elegant collection of high quality steel dies designed to co-ordinate with each other. Designed by Sue Wilson
These dies work with most tabletop die cutting machines, such as the Cuttlebug, Big Shot, Grand Calibur etc
We aim to dispatch all orders within 1 working day by Royal Mail 1st Class (in some rare cases this may take a day or two longer). In the event that an item has temporarily become unavailable we shall send part of your order with the remaining item to follow.
The cost of post and packaging is £1.95 up to orders of £19.99. Delivery is Free on all orders over £20. You will receive an email to confirm that your order has been dispatched. Royal Mail typically state 3-5 days for delivery, however, please allow up to 10 working days as per Royal Mail guidelines for a delivery. For overseas orders we would ask that you allow a further 5 days for your parcel to arrive.
In the event you believe a parcel may have gone missing please contact us on 0141 883 6855 and we shall endeavour to expedite delivery or re-send a duplicate of the lost/missing order. Please contact us at email@example.com should you have any queries.
Anything damaged in the post to you will be replaced.
We ship to European Union (EU) countries, plus Norway and other non EU Scandnavian countries at a fixed cost of £5.00. For the rest of the world we charge £7.50. You must click on Europe/Rest of the World option when requested to select delivery location. As this is a manual option, if it is not clicked we have contact you to add this manually and this may delay the order dispatching.
Delivery of craft machines and very heavy orders to International customers may incur an extra cost due to the weight. We will notify you of this cost once we have a quote. In such cases we pass on this extra charge at cost and never look to make money through postage charges.
Please allow up to 20 working days for a delivery to arrive. If your order had still not arrived, we will resend it to you.
Cancelling & Unwanted Goods
If, for any reason, you change your mind and wish to return an unused product bought from Craft World, we will issue a full refund for any item, provided you let us know by email at firstname.lastname@example.org or by phone on 0141 883 6855 within 14 working days from the day following delivery of your order and return the item to us at the address provided. We ask that you take care of the product(s) prior to returning them to us and that no use of the product(s) is made if you wish to cancel and return them to us. If the goods to be refunded arrive damaged or with parts missing, we reserve the right to refuse the refund. If you are unsure of these terms, please call us or email us. For items in perfect condition, with their packaging fully intact, we may, in our absolute discretion, accept returns outside the 14 working days.
Damaged, Incorrect, or Unfit for Purpose Goods
In the case of damaged, incorrect, or goods deemed unfit for purpose, please inform us within 14 working days of delivery of the item, or we will deem you to have accepted them and will not accept a return. They must also have been stored in appropriate conditions and returned in a reasonable state; if they arrive with further damage we reserve the right to refuse the refund. If you are unsure of these terms, get in touch with us by email at email@example.com or by phone on 0141 883 6855. Items are returned at customer’s risk. For all returns via Royal Mail, please obtain a free Certificate of Posting from the Post Office, since we cannot take responsibility for any parcels lost in transit. Please allow up to 7 days from the day we receive the returned goods for refunds to be processed.
Our return address is:
36 Kelvin Avenue